- Provide intensive management
- Standard services to Tenant
- Reduce rent arrears
- Working significantly with our partner
- Reduce target times for repairs
- Establish partnership with Local authorities, other Housing association, Government Departments, Communities, and housing corporations
- Consolidation of services within the operating Boroughs in particular Lambeth, Southwark and Corydon
- Reduce average re- let time on void property
- Part of the discussion with the Mayor of London on the London
- Housing strategy for Refugee.
- A major player in the Refugee Integration Forum which advised the Home Office on policy strategy issues.
The values that support ACHA’s customer care standard are: -